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Small Business Saturday 2013   

Canton SBDC Success Stories

Carbino's Diamond & Jewelry Center

Carbino’s Diamond and Jewelry Center, located at 304 Ford Street, Ogdensburg has been a family owned and operated business since 1898.  Carbino’s is the exclusive diamond dealer of The Toujours L’amour line.  In addition to an extensive selection of diamonds, watches and jewelry Carbino’s carries the popular Pandora charms and bracelets. Carbino’s provides in store repair, jewelry mounting, custom jewelry design, free jewelry cleaning and free gift wrapping.

Owner, Greg Carbino worked with the SUNY Canton Small Business Development Center in 2000 to reopen his family owned jewelry shop. SBDC Director Dale Rice assisted in evaluating his business plan, completing a financial analysis of the venture and seeking funding for the business. Six months after opening, the jewelry shop burned to the ground. Rice assisted client with the same process to rebuild his business after the tragic event.

Carbino’s is open Monday through Saturday from 9amto 5pm.  Call (315)393-9300 or visit

Coakley Carpet One Ace Hardware, located at 2535 State Highway 68, Canton has been a successful and award winning Family Owned business since 1902. The business has been built on a successful business model of 3 pillars of strength, superior service, quality products and community involvement. Stop by the store to get ready for the holidays. Coakleys has a large selection of Christmas lights and decorations and will also be selling Christmas Trees and Wreaths. Coakleys is the perfect place to shop for your handyman, gardener, painter and home decorator.

In 2004 Coakleys expanded into the Tri-Lakes market by opening a second store, Coakleys High Peaks Ace Hardware. The Coakleys worked with the SUNY Canton SBDC to research the feasibility of the expansion.  For their longevity of business success and commitment to their community the Coakelys were awarded the SBA’s Jeffrey Butland Family-Owned Business of the Year Award in 2010.

Coakleys will be open on Small Business Saturday from 7am-5pm. Normal business owners are Monday-Friday 7am-7pm, Saturday 7am-5pm and Sunday 9am-3-pm.  Call 386-8161 or visit their website at
Elliot’s Farm and Home Supply, located at 648 State Route 11C, Winthrop opened in 1935, and is currently owned by John and Cindy Niles, the third generation in the family to operate the country store. Traditionally a feed store, the shop also carries a new line of local products, perfect for gift giving; honey, maple syrup, maple sugar and maple cream, Richards Game Sauces, pancake mixes, River Rat Cheeses, goats milk soap, and much more. A unique and practical gift basket can be created for the gardener, handyman, new homeowner, dog and horse lover in your family. Cindy and Jim put great effort into selling quality goods in their country store, while providing a fun, welcoming, old fashioned and relaxed atmosphere, where the staff value personalized service and customer friendships.

Owner, Cindy Niles worked with the SUNY Canton SBDC in 2011 to purchase the business from a family member. Mrs. Niles has focused on managing cash flow and is currently expanding her marketing strategies to embrace the variety of new and traditional product lines.

Elliot’s Farm and Home Supply will be open from 8am to 3pm on November 30th – Small Business Saturday. Regular hours are Monday through Friday 8am to 5pm, Saturdays 8am-12pm and closed on Sundays. Call (315)389-5641 and find them on Facebook:

Farrand’s Flowers and Events , located at 1031 Paterson Street, Ogdensburg, specializes in custom flower designs, unique gifts and event planning services in a shop that radiates warmth and style, where customer service is a priority. Floral designs include fresh and permanent, and the gift collection includes religious giftware, Yankee Candle and Leanin’ Tree items in addition to locally made jewelry and artisan works.

Owner, Patricia Kelley worked with the SUNY Canton SBDC to purchase Farrand’s Flowers and combine it with her existing event planning business. Advisor Brooke Rouse assisted in evaluating her business plan, completing a financial analysis of the venture and seeking funding for the acquisition. Kelley continues to work with the SBDC on marketing strategies as she grows her business. Farrand’s Flowers and Events is open at the new location offering products and services for every special moment.

Farrand’s Flowers and Events is open 8:00am to 6:00pm on November 30th – Small Business Saturday. Regular hours are Monday through Friday 8am to 6pm, Saturdays 8-2pm and Sundays in December 1am-3pm. Call (315) 393-5310 or visit You can also visit them on Facebook and Pinterest.

Potsdam Agway

Potsdam Agway, located at 14 Pine Street, Potsdam is a complete Farm and Garden Store. The Potsdam Agway carries many unique holiday shopping items from specialized pet supplies, Colonial Candles, “Redneck Glassware” as well as fresh Christmas Trees and Wreathes.

In the late 90s Agway decided to sell its North Country stores.  If a buyer couldn’t be found, the stores were to be closed resulting in the loss of 15 jobs. The current Potsdam Agway Owner, Daryl Kolanko was the store manager at the time and decided to purchase the store in order to save his coworkers jobs.  Daryl Kolanko worked with the SUNY Canton SBDC to develop a funding proposal. Daryl and his wife Shelley have owned the business since 2000 and have grown the business and become very active community leaders.

The Potsdam Agway will be opened from 8am-5pm on November 30th - Small Business Saturday. Regular hours are Monday-Friday 8am-6pm, Saturday 8am-5pm and Sunday 9am-3pm. The Potsdam Agway will be open Christmas Eve and New Year’s Eve from 8am-3pm.  Call 265-8660 or check out their website at You can also ‘like’ them on Facebook.

Rebecca's Designs & Alterations

Rebecca’s Designs and Alterations, located at 30 Lafayette Street, Ogdensburg has existed since 2005 and opened a storefront this year offering professional seamstress services and tuxedo rental, in addition to jewelry, ties and other accessories. Owners, Rebecca and Timothy Brooks have gift certificates available and offer “something for everyone” such as zipper repair and pant hemming to full bridal party alterations and custom wedding designs. They note that they have become popular for uniform tailoring and tuxedo rentals. 

Owners, Rebecca and Timothy worked with the SUNY Canton SBDC when they decided to open a storefront. They wanted to put together a business plan so that their decisions were being approached strategically. The expansion would include additional overhead and new possibilities for products and services. The process of creating the plan allowed them to see the full picture and build a strong foundation to continue building their business.

Rebecca’s Designs and Alterations is open Monday through Friday, 7am to 9pm and Saturdays 7am to noon.  Call (315)-393-9300 or visit

Susan's Stitches

Susan’s Stitches, located at 216 B Rensselaer Street in Rensselaer Falls, opened in August 2012. The quilt fabric and yarn shop is covered from floor to ceiling in beautiful quality materials for the creative person. Susan and her staff have over 100 years of combined expertise in the handicraft and are happy to share techniques and style points for those new to the art and other experts. Kits for quilts, runners, and other projects are premade and ready to go, in addition to all of the tools needed to get successfully complete your project. Gift certificates and finished products are also available.  Knitting and quilting classes are scheduled frequently in addition to weekly gatherings for socializing and working on personal projects. 

Owner, Susan Sabourin worked with the SUNY Canton Small Business Development Center in 2012 to open her shop. SBDC Advisor Brooke Rouse assisted in evaluating her business plan, completing a financial analysis of the venture and securing funding for the start up. 

Susan’s Stitches will be open from 10am to 5pm on November 30th – Small Business Saturday. Regular hours are Monday through Saturday 10am to 5pm, Thursday nights until 7pm and closed on Sundays. Call (315) 344-5048 or visit

Glow Skincare

Glow Skincare and Spa, 75 Main Street, Canton offers a great gift or something to help you unwind from all the hustle and bustle of the holiday season. Glow has put together a number of gift packages for spa services ranging in price from $100 to $245. Gift certificates and tanning packages of all denominations are always available and for the holidays they can be paired with a festive gift bag filled with various skin care products. The Morgan Taylor line of nail polish, which is used in the spa at The Bellagio resort in Las Vegas, can only be found locally at Glow. Two beautiful jewelry lines (one made locally) are being featured for holiday gift giving  in addition to a line of hand embroidered bags and luxurious silk scarves produced in India and imported locally by Ray Z International.

Carmen Gendebien, owner of Glow Skincare and Spa, began working with the SUNY Canton SBDC in 2010 when she first decided to open a high-end spa in Canton. Over the course of several months business advisor Michelle Collins helped Carmen develop a business plan which helped her secure funding for the business startup.

Glow is open from 9 a.m. to 6 p.m. on Tuesdays and Fridays; 9 a.m. to 8 p.m. on Wednesdays and Thursdays (these are new extended hours); and 9 a.m. to 3 p.m. on Saturday. For your shopping convenience, you can purchase gift certificates and gift items on their website ( Glow is also on Facebook or you can call (315) 379-1080.


Shoulette’s Redemption Depot, located at 65 Miner Street, Canton, is known for their fast and friendly service; the staff at Shoulette’s will make preparing for any gathering easy. Owned by David and Reanette Shoulette, the shop carries a complete line of alcoholic and non-alcoholic beverages, from single-serve specialty drinks and mixers to various sizes of bottled, canned and keg beer. You will find all major beverage brands as well as a number of micro brews. Several products from the Canton-based St. Lawrence Brewing Company have also recently been added. Other party necessities for sale include cups, paper plates and assorted snacks, as well as a center for bottle returns. Gift certificates are also available.
The Shoulette’s worked with the SUNY Canton SBDC throughout their business start up process. Business advisor Michelle Collins assisted them with developing a business plan and a financial plan to secure the funding necessary to open the business in early 2013.

Shoulette’s Redemption Depot is on Facebook, where they post specials and promotions. They are open seven days a week from 8 a.m. to 9 p.m. Monday through Thursday; 8 a.m. to 11 p.m. Friday and Saturday; and from 9 a.m. to 6 p.m. on Sunday. Call them at (315) 714-3180.

Maple Run Emporium

Maple Run Emporium, located at 49 Market Street, Potsdam, is a unique shop that specializes in cookware, gourmet foods, art, scents and of course, maple. Custom gift baskets and bags for individuals and corporate customers are holiday specialties at the shop. For a distinctive handcrafted gift, explore the Artisan Gallery where you’ll find pottery, wood items and paintings. Three of the featured artists sell their work in the north country only at Maple Run, so you’re sure to find a rare gift. For at-home chefs, Maple Run features cookware that north country shoppers can usually only purchase online. Choose from copperware, stainless steel, stoneware, and cast iron. For entertaining, the shop offers servers in wood, slate and stoneware. Maple Run is also the best place to find gourmet foods for entertaining. The selection highlights maple, but there are also international cuisines represented in chutneys, aiolis, salsas and pastas.

Owner, Mary Hilton, worked with the SUNY Canton SBDC when starting Maple Run Emporium in 2010. SBDC Business Advisor Michelle Collins assisted Hilton in evaluating her business plan, completing a financial analysis of the venture and seeking funding for start up. Over the past three years Maple Run Emporium has continued to grow and evolve. Maple Run Emporium has become a cornerstone of downtown Potsdam and the shop is a great local resource for many unique and high quality products.

Maple Run Emporium is open 10 a.m. to 6 p.m. Monday through Saturday. During December, the shop will also be open Sundays 10 a.m. to 6 p.m. Call (315) 274-0102 or visit

Tony's Canvas

Tony’s Canvas began in the garage at owner Tony O’Geen’s home back in 2008. The business grew and moved to its current location at 335 South Main Street in Massena about a year ago and since then, owner Tony and his staff have been busy designing new products perfect for holiday gifts for the whole family.  Tony’s Canvas has long been known for creating custom hockey bags featuring high quality construction and personalized with team logos, colors, names and numbers. Over time that has expanded to include bags and apparel for every sport, from dance to wrestling, lacrosse to fishing.  Tony’s Canvas has become popular with his bags for firemen, hunters, military, motorcyclists, and canvas covers for boats, BBQs and machinery. If you have an idea for a canvas piece, chances are, Tony can create it. Gift certificates are also available. 

Tony began working with the SUNY Canton SBDC early on in his business development and over the years business advisor Michelle Collins has assisted him with locating training programs, developing a business plan, pursuing government contracting and seeking funding for his latest expansion.
Tony’s Canvas is open 8 a.m. to 4 p.m. Monday through Friday. During the holiday season they will extend their hours, see website or Facebook page for updates ( or call at (315) 764-9160.